Salesforce

Batchbook User Group & Intro June 15th, 2010

Having completed my move and gotten a little breathing room, I've decided to schedule the Batchbook intro / user group sharing session for Tuesday, June 15th, for 6pm at the Bootup Labs offices.

Batchbook is a social CRM tool useful for managing contacts, deal flow, sales leads, and many other things related to people and companies.

I'm a big fan of the tool, and will be explaining how *I* use it, and some of its major features. It's in a similar space as 37Signals' Highrise, and is probably a better choice for smaller / web based organizations than the big daddy Salesforce.

If you're an existing user of Batchbook, please come and share your experiences - for example, a particular way that it fits in your workflow, some of your custom SuperTags, etc.

See my previous post about Tungle and Batchbook for more info. Head over to RedRovr for the event entry and to let me know you're coming using your Twitter account.

Google Apps and SXIP Access Identity and the Google Platform

So, everyone is writing about the Google Apps Premier Edition. Lots of partners have announced services that integrate with Google Apps today -- see the Google Enterprise Solutions gallery for what's available today.

I've complained before about Google's messed up identity system (it's not fixed yet). And it looks like SXIP is now doing the same thing that it provides for Salesforce: identity management.

I've pinged the folks at SXIP to find out more. Their press release points to SXIP Access, which is their, dare I say it, "previous" solution vs. the OpenID bandwagon? Or maybe not?

Update: I got the scoop from Lori Pike at SXIP: "At this point in time there's no relation between [SXIP Access] and OpenID or SXIP 2.0/DIX." -- and likely there will be a blog post that explains a bit more.

Subscribe to the social designers at Common Craft

If you read Lee LeFever's Common Craft website, I've been discussing a lot of things with him, as evidenced by a couple of nice "so I was talking to Boris the other day and..." links he's thrown my way.

If you're interested in or in any way intersect social software and/or online community, you should be subscribed to Common Craft.

What is it? They have a little note that says Common Craft "is a consulting practice and weblog operated by Lee and Sachi LeFever. The focus of Common Craft is Social Design for the Web." I like that phrase: Social Design for the Web. Which makes Lee and Sachi "Social Designers".

Most recently, we talked about Dell's IdeaStorm, which is a Salesforce AppExchange component made by CrispyIdeas. The big thing here is that the underlying technology of "social software" is being commoditized. Now comes the hard part: understanding and utilizing the technology in the context of engaging your community.

Before that I asked Lee if he felt he was a member of Flickr's community. I used to be a member of the Flickr community, waaay back in the old days when it was just getting started. But I don't think I can call myself that now: it's "just" a place to put pictures. I've moved out of the active 1% and in to the "just use it" 9%.