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We failed at making the Vancouver 2010 Olympics an Internet showcase #van2010

Photo by Robert Scales

There, I said it. I really needed to get that off my chest. It's 2010. We don't have hoverboards, but we sure as heck should know how to run large scale interactive websites.

I think I have some unique perspective on this. I'm a technologist that has been experimenting with cutting edge code and devices for over a decade. I was at the 2006 Olympics in Torino, where we put on a symposium around "The Olympics and Web 2.0".

The ticket sales site crashed in Torino back in 2006. I didn't expect that it would crash horribly in 2010.

In Torino, we were using Nokia phones, ShoZu, and cheap Italian 3G connectivity to take pictures and upload them to Flickr in realtime. I remember Darren Barefoot watching from back home. These were isolated incidents.

Today, just hit reload on the #van2010 tag on Twitter, and you'll get a constant stream of on the ground and watching from afar commentary. With links, photos, and hashtags a plenty. This may very well go down as the first "Internet" Olympics with this kind of activity.

But I think we blew it. The "we" being CTV, CBC, and most definitely VANOC initiatives. OK, perhaps I shouldn't expect much from top down IOC controlled bodies who believe in the "magic of television".

Blogs are newspapers, Twitter is the town crier /via @rands

Look at the historic progression of popular personal written information containers over the past 10+ years:

Home pages > Blogs > Lists of Links > Tumblr > Twitter

I see two symbiotic trends. First, I see a reduction in the average size of a piece of information. I see information that feeds our short attention spans. Second, and more important, I see our tools increasingly removing barriers from producing information. Remember when you needed a nerd friend to set up a weblog? Did you have any issue figuring out how to publish a thought with Twitter? I hope not.

Except, I actually think we begin to hit a point where the tools allow us to more easily go in the opposite direction.

News operations are being rebuilt around Twitter and FB /via @sippey cc @walkah

news operations are being rebuilt around a company or two that seem largely disinterested in those very operations. To put it another way, imagine if there were only one network for email and one, albeit pretty cool, company controlled that 1. Would we be so excited about newspapers jumping on that trend?

Traffic outside of Twitter.com is 3x /via @fredwilson

You can talk about Twitter.com and then you can talk about the Twitter ecosystem. One is a web site. The other is a fundamental part of the Internet infrastructure. And the latter is 3-5x bigger than the former and that delta is likely to grow even larger.

RSS Reading, Twitter mobile app style

I realized that what I really need is a Twitter applicationthat also understands RSS feeds and shows them in the same stream. In addition, I may have been fine with this being a new app on the Web but don’t want to lose the existing Twitter clients on my mobile phone. So I really want a web app that shows me a merged Twitter/RSS streams and that exposes the Twitter API so I can point apps like Echofon/Twitterific/Tweetie at it.

Federated micro-blogging for Canadian startup networking?

Some of you may have heard that Twitter was down the week before last. This kicked out all sorts of thinking and discussion that, perhaps, one company shouldn't be a single point of failure.

The other item that has been coming up again and again is a request that the Bootup Entrepreneurial Society run a "social network" of some kind. People really enjoy Launch Party and other events, and have found them a great place to network.

More specifically, running Co-Founder Speed Dating, we set up Crowdvine as a mini social network. What we found is that it was heavily used - lots of people used it to check out the backgrounds of other people and it continued to be used after the fact. People who couldn't make it to the event checked in and contacted people, some of which actually resulted in companies being founded.

Flow-based organizations can grow an archive with microblogging

My friend James at AdHack introduced me to the concept of Archive vs. Flow:

The web works in two ’states’ (for lack of a better word): flow and archive.

  • Flow: all the new content coming onto the web and its parsing, aggregation, recombination, etc. For short, consider this the new stuff. New blog posts. New Twitter tweets. New YouTube videos. Access is by RSS, browsing, email, IM, alerts.
  • Archive: all the content that’s no longer new but is still accessible and indexed for retrieval. For short, this is the culmination of not-new stuff. Old stuff organized and accessed by tags, categories, searches and links.

Most folks only get the archive aspect of the web once they’ve used it and managed websites for a number of years. It’s a little counterintuitive and different from all other media types.
Flow is short-term candy to fire people up. Archive is long-term value that ages and improves over time.

Once I started thinking like this - about content and experiences as Archive or Flow (or a combination, of course, if done right), it has permeated my thinking.
More recently, I've been thinking about organizations and their activities using this same model. And how many traditional, broadcast media organizations are all flow. They don't even *think* about archive. And this is epitomized by what I think is the very basis for all web-based Archive concepts: the permalink. If your piece of content, your experience, does not have a permalink, there is precious little I can do with it (including find my way back to it).
Two examples of media organization that are pretty much all flow: TV and radio (especially the news and/or local versions). Neither have permalinks in their "native" format. Their companion websites are slowly evolving some archive functionality, but it's not very good. Even worse, their websites do a bad job of showcasing the inherent flow nature of the organization and the content they serve.
Hulu is an example of a TV-related website that is starting to provide a great archive functionality. More like this, please!
Other TV sites do have some clips after the fact, and ways to link to them, but these are divorced from the native medium. You have to remember to go back to the website, somehow find the piece of content you were watching, and even then you might not have a permalink (think hour long clips, mini clips, or mystery meat javascript navigation that doesn't let you link directly to items).
Radio is the example that I think is:

  1. in the most dire need of showcasing the "flow" nature of their content on their companion website and
  2. has done a terrible job of doing anything to grow an archive that, as James says, has "long-term value that ages and improves over time".

A counter example is actually CBC Radio - they're growing an archive at a furious rate for most of their shows in the form of podcasts and interactive shows like Spark that blur radio and web and interactivity. But, I think the local "news" radio doesn't do nearly as good a job of moving from flow to archive on the web, arguably where it is the most important. The produced "shows" just happen to currently be broadcast over the air - but they are discrete chunks of content that can probably be better delivered via the web.
Last.FM is an example of a site that is tangentially related to this discussion, at least as regards music. They turn your "flow" of music listening into your own personal archive. And it grows richer over time. Radio doesn't do this for you, even on their own website. You can't favourite a song, or share it, or tell other people to tune in to a particular frequency RIGHT NOW if they want to hear it. It probably should.
So, how do flow-based organizations grow an archive? I think the prime example of native flow tools on the web today are all based on microblogging: Twitter, Friendfeed, and Facebook status messages. By looking at these native flow tools, media organizations can do several things at the same time:

  1. Leverage the flow based, real time nature of their content and business - every item from their native medium becomes the basis for a microblog post coming from their own brand.
  2. Build interactivity around this web-based flow version. What if your radio or TV station tweeted back at you? What if it used hashtag #traffic? or #news? or #contest?
  3. Use all of this activity to automatically create permalinks which can be shared, rated, commented and in general, grow value over time. Since every microblog has a permalink "for free", there's the basis of your archive. Layer on other tools to remix, analyze, mashup, and visualize the depth of your archive over time.

Oh, and you probably shouldn't cede all of this great archive content exclusively to Twitter or any other third party network. Like cross-posting to YouTube, you definitely want to reach the audience on Twitter (and Facebook, and so on), but you first want to post to your "own" microblog. How do you get your microblogging network? I'm glad you asked!
There are a number of tools evolving to support the Open Micro Blogging standard that will let a number of different sites all talk to each other. This means that platforms like Drupal or WordPress can easily support implementations of microblogging.
More simply, Laconi.ca is an open source project designed to be a turnkey microblogging platform. The biggest single example is the Identi.ca site, and a good example of a community using it is Leo Laporte's TWiT Army. Evan Prodromou of Laconi.ca / Identi.ca recently shared with me that he's also working on a fully hosted option. Watch status.net to keep up to date with that option.
Much of the growth of the web has come from its Archive nature, rooted in the permalink and being able to instantly get back to a single piece of content. Google and Wikipedia are two prime examples of this. Flow and real time are more recent entrants, but they are making the web grow even faster [1].
How is your flow based organization going to participate in both?

Social media is…

…cake. Sort of. John Ounpuu made an interesting comment the other day that I re-tweeted:
Social is not a new type of icing. It's a new way of thinking about your cake.
I then got a number of good responses. From Travis:
Actually, social is a new way of deciding what to make -- as Marie Antoinette found, the people might not want to eat cake.
And then from Justin:
Social is a cake fight. Everyone has a cake, and they're all throwing it at each other and trying to dodge.
Fun stuff, and a good excuse to make a summary blog post.

TweetLens is the Google Reader of Twitter clients

TweetLens is a web-based Twitter client. Built by Benson Wong aka @mostlygeek here in Vancouver, I find myself using it to browse my main account when I want to catch up on reading. Note that it is most definitely in alpha, and that you do need to enter your Twitter user / pass to login. I expect Ben to implement OAuth real soon :P

I use twhirl as my main desktop client, open to multiple accounts and with all notifications turned off except for @ replies and direct messages. This means that most of the time, the posts of the people that I follow just kind of scroll by in the background, and I only switch to it when I have something to post. This means that I don't actually read the majority of posts (sorry...but I *do* notice all mentions of @bmann); scrolling backwards through the twhirl interface (while new stuff is still coming in) doesn't work that well ... and, I'm really just scrolling, not really reading.

I think you could call TweetLens the Google Reader of Twitter clients. It has keyboard shortcuts for reading through and acting on posts. Like Google Reader, I can hit spacebar and "close" individual posts, visually indicating that I have actually read something. Like I said, I find this super useful when I'm taking the time to actually sit and "catch up" on reading through posts. I use twibble on my Nokia phone on the go, and just like Google Reader, it would be great if a mobile version of TweetLens saved my read / unread state.

MicroPlaza shows you links from people you follow on Twitter

I don't know that I can give a *really* short description of MicroPlaza that does it justice, but I'll start by saying that it takes the links - short or otherwise - that the people you follow in Twitter post, and creates thumbnails out of them. MicroPlaza supports OAuth, so you can connect your Twitter account to it without giving away your Twitter password. You login and it shows you all the posts from the people that you follow that contain links. It also shows you any other Twitter posts that also link to that same item. You'll note from the screenshot below that multiple short URLs are being used, but MicroPlaza follows them all and figures out that they refer to the same page:

As I overlaid onto the image, @lauras is the person I follow on that list - MicroPlaza has included the rest of the people because they've pointed to the same thing Laura has.

Since it only includes Twitter posts with links, it's like a high intensity stream of information goodness. I very rarely go to the website, choosing instead to subscribe to an RSS feed of my public timeline. I first found out about MicroPlaza when Roland started sharing MicroPlaza entries in Google Reader - there was good stuff being shared, and the screenshot of the web page (plus the full title of the linked to page instead of just another short URL) made it easy to decide if the whole thing was worth reading. The commentary of all the people linking to the item makes for even more context.