Replacing middle management with apis

rein.pk/replacing-middle-management-wit..., by Peter Reinhardt, February 3, 2015

As the software layer gets thicker, the gap between Below the API jobs and Above the API jobs widens. And economic incentives will push Above the API engineers to automate the jobs Below the API: self-driving cars and drone delivery are certainly on the way. The gap in training and social groups above and below could mean that new automation technology causes sudden, large-scale unemployment and a surge in demand for subsidized training. I hope we’re ready.

Quoted in the Dead End Jobs Below the API article at Forbes:

…but the introduction of this software layer makes we worry about mid-term employment 5-20 years out. Drivers are opting into a dichotomous workforce: the worker bees below the software layer have no opportunity for on-the-job training that advances their career, and compassionate social connections don’t pierce the software layer either. The skills they develop in driving are not an investment in their future. Once you introduce the software layer between “management” (Uber’s full-time employees building the app and computer systems) and the human workers below the software layer (Uber’s drivers, Instacart’s delivery people), there’s no obvious path upwards. In fact, there’s a massive gap and no systems in place to bridge it.

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